Brosix and Intercom Integration
You don’t need any code to connect Brosix and Intercom.
How does it work?
You’ll receive a notification from Brosix for different events in Intercom.
For instance when:
- a lead enters an email address
- a lead converts to a user
- a new lead is created
- a lead is tagged
- a new tag is added to a conversation in Intercom
- a new conversation is created by a used in Intercom
- you close a conversation
- a new company is created
- a new user is created
- a user is tagged
- a user unsubscribes from intercom.io emails
Here are three examples of how the Brosix and Intercom integration can be beneficial for businesses:
- Notification when a lead converts to a user: When a lead converts to a user in Intercom, Brosix sends a notification to the relevant team members. This enables them to follow up with the user promptly and provide them with personalized support, increasing customer satisfaction and retention.
- Notification when a new conversation is created by a user in Intercom:When a user starts a new conversation in Intercom, Brosix sends a notification to the relevant team members. This enables them to promptly respond to the user’s query, provide them with personalized support, and resolve their issue in a timely manner. By addressing customer issues efficiently, businesses improve customer satisfaction and build better relationships with their customers.
- Notification when a new company is created:When a new company is created in Intercom, Brosix can send a notification to the relevant team members. This helps team members to quickly identify new prospects or leads and take the necessary actions to engage with them, which can increase the chances of converting them into paying customers.
Brosix is an innovative messaging tool that combines advanced features and unbeatable security measures. Its impressive array of functionalities includes a dynamic interactive whiteboard, limitless file transfers and a powerful suite for teamwork.
Ideal for today’s privacy-conscious teams seeking a top-notch messaging solution, Brosix delivers unmatched protection and performance.
What is Intercom?
Intercom is a customer engagement platform that enables teams to engage and support their customers through multiple channels such as in-app messages, targeted emails, live chat, push notifications and a fully integrated help desk.
It provides a customizable business messenger, smart and customizable chatbots, a resolution bot for automated answers and interactive product tours to develop and nurture customer relationships.
The platform is adaptable, easy to customize and compatible with both iOS and Android devices. By providing customers with proactive guidance, businesses can reduce their support teams’ workload.
What is Zapier?
Zapier is the ultimate tool for online productivity. It automates repetitive tasks by connecting different apps and services through custom workflows (aka Zaps).
No need for coding skills, it’s as easy as linking your Brosix with your Intercom! With Zapier, you’ll save time and boost efficiency by eliminating manual data entry.
In essence, Zapier helps you automate your work and simplify your life.
How to connect Brosix and Intercom through Zapier
- Create an account in Zapier.
- Create a new Zap and select Intercom as the trigger app.
- Select an event in Intercom that will trigger the integration.
- Sign in to your Intercom account.
- Click on Action, then select Brosix. Sign into your Brosix account and type the notification that you would like to receive when the integration is triggered.
- You can test the action and then publish it.
- Then you can add more Actions and events that will trigger the integration.You just need to click on the plus sign to do so
That’s it!